"I just wanted to drop you both an email to say a massive thank you for all your hard work, support and assistance in pulling together and delivering the Santander event last Thursday on the Thames. It was at times quite challenging for all involved and I know that plans kept changing slightly, even up to the day (with the fog and Rory’s flight being delayed) but I think that despite these potentially ‘hitches’ the event well very well. Once again a massive thank you – I really appreciated all your efforts. You made what on paper should have been the hardest point of the event actually the most straightforward."